Refund policy
At The Nerds Guild, we pride ourselves on delivering top-tier, nerd-approved gear to our fellow adventurers. ![]()
Before any item embarks on its journey to you, it undergoes a thorough inspection by our dedicated guild masters to ensure it meets our legendary standards.
Due to the rise of scams and item switching spells, we unfortunately do not accept returns or offer refunds once an order has been completed and shipped.
This is to protect the integrity of our shop and ensure all true heroes get the genuine artifacts they deserve.
BUT FEAR NOT, fellow nerds! ![]()
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If you encounter an issue with your order — whether it be a damaged item or a missing relic — please reach out to us at - [thenerdsguild.guestrelations@gmail.com].
Our customer support team will gladly investigate and assist you on a case-by-case basis, because every guild member deserves the right tools for their quests.
Thank you for understanding and being part of our growing Nerds Guild!
Stay nerdy, stay epic and CATCH EM ALL!