Shipping policy
Shipping Policy — The Nerds Guild
At The Nerds Guild, we know how important it is for heroes to receive their gear quickly — after all, adventures wait for no one! 
🌍 International Shipping Info
Yes, we ship worldwide! After checkout, we’ll contact you with a separate invoice for shipping costs. We always aim to find the most affordable option. If you choose to cancel due to shipping costs, an 8% restocking fee will apply.
Order Processing:
- Most orders ship within 1-2 business days after your purchase is completed.
- In rare cases (such as when we are battling dragons or managing high order volumes), shipping may take up to 7-10 business days.
- You’ll receive a tracking number as soon as your legendary loot departs from our vault!
Shipping Insurance:
- All items are fully insured for the full purchase price during transit.
- This means if a rogue dragon (or package handler) damages your order, your treasure is protected by the carrier’s insurance.
Damaged Items:
- If your item arrives damaged, the buyer (that’s you, noble one!) is responsible for initiating a claim directly with the shipping carrier.
- We recommend documenting the damage immediately with photos and contacting the carrier as soon as possible to start the claims process.
- Need a wizard’s help? No worries — if you run into any issues, you can reach out to us at [thenerdsguild.guestrelations@gmail.com], and we’ll do our best to guide you through the next steps.
We appreciate your understanding and patience as your new artifacts make their journey across the realms to your doorstep.
Thank you for being part of The Nerds Guild!